Need to return an item? Have a question about your refund? The quickest way to get the information you need is to explore our online Help department. If the links below don't answer your question, you'll have an opportunity to e-mail us.

We are confident that your credit card number and personal information are secure. We use a Secure Sockets Layer security system, which is widely accepted as the Internet security standard.

We use cookies - small pieces of information that are stored on your computer's hard drive - so that we know when you're visiting our site. Cookies enable us to give those customers who chose to register with us a personalized experience, including a greeting and remembering your shopping cart.

Customers can browse with cookies turned off, but you can only purchase if you accept the cookie. Accepting cookies on our site does not give us access to your computer or to any other personal information about you, other than the data you provide to complete a purchase.

As soon as we confirm your order, we transfer it to the warehouse for immediate processing. Therefore, we are unable to cancel or modify your order once it has been accepted. If an order is processed in error, contact our customer service immediately for instructions. For your protection, we do not allow changes to ship-to address after an order is accepted.

For custom-built PCs, our factory starts building the PC to your requested specifications as soon as your order is confirmed. Since the PC is custom built, your order can not be changed, modified or cancelled once the order has been approved.

Sales tax is charged for orders shipped to states where sales taxes are applicable. The amount of sales tax charged is based on current state and local tax rates. Sales tax will be refunded for returned items.

State and local sales tax rates are subject to change at any time.